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3 Important "You Rules" in Customer Service

Posted by Jana Love

Nov 14, 2017 9:06:00 AM

Want to know the biggest secret about great Customer Service? When it comes to delivering the best customer service experience, there are many books you can read, many training courses you can take, and many companies who have opinions on how to do this correctly, and all of these are really good resources. However, I want to focus on the most important resource...you. It has to be all about you, to work the best. 

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Topics: Customer Service Skills, Being Attentive, Communication

Do This, Not That: Optimistic Attitude

Posted by Jana Love

Oct 24, 2017 9:06:00 AM

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Topics: Rapport, Being Attentive, Communication

3 Steps To Positive and Memorable Customer Interactions

Posted by Jana Love

Sep 5, 2017 9:09:00 AM

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Topics: Being Attentive, Customer Experience, Expectations

Do This, Not That: Thank The Customer First

Posted by Jana Love

Aug 8, 2017 9:03:00 AM

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Topics: Memorable Interactions, Being Attentive, Communication

ProSolutions Blog - Educational tips and learning resources to help you to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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