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Arnold Palmer ~ A Life Well Played

Posted by Jana Love

Oct 17, 2016 9:04:00 AM

Jana_and_Mr_Palmer.jpgFrom someone that spent 19 years as Arnold Palmer's neighbor from October to April each year, his passing hit me hard. Most of us know him as the "King of Golf," which is very true, but, with or without the golf status, there is no denying the impact that he had on the very young, to the very old, and across many industries. His statistics in golf are indisputable, and the respect and admiration he commanded as a human being are nothing short of extraordinary. Pete Jansons wrote an article in the HiringSite blog powered by CareerBuilders called, 5 Small Business Leadership Lessons from Arnold Palmer, and it got my attention. Why? ProSolutions is almost 28 years old, and remains a small business. Any lesson from the "King" is more than worth my time. 

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Topics: Confidence, Passion, Inspiration

ProTip: Chart a Clear Course

Posted by Michelle Nitchie

May 3, 2016 9:04:00 AM

Focus_and_Vision.jpgClarity is the most important concept in personal productivity.  The number one reason why some people get more work done faster is because they are absolutely clear about their goals and objectives and they don't deviate from them.

-Brian Tracy, Eat that Frog!

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Topics: Business Skills, Goals, Confidence, Time Management

ProTip: Timing Your Smile

Posted by Michelle Nitchie

Jan 14, 2016 10:00:00 AM

Smile.jpgWe know from the latest neuroscience research that our brains are programmed to "catch" the other person's delight and happiness whenever we see a genuine smile.  So…wait until you've been introduced, then as you shake your new acquaintance's hand and say her name, you smile broadly.  Body-language-savvy alpha leaders know this trick - it's as if you and your name brought a smile to their face.

- Janine Driver, You Say More Than You Think

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Topics: Rapport, Confidence, Communication, First Impressions and Greetings

ProTip: Another Reason Your Mother (and Your Dance Teacher) Were Right

Posted by Michelle Nitchie

Oct 29, 2015 10:00:00 AM

Maintain good posture.  Standing straight also sends the message that you are confident.  Get in the habit of holding your head comfortably high, but keep it in a relaxed position.  When you hold your head comfortably high, your body will naturally have good posture.  Try this posture exercise: pretend you have a string attached to the top of your head.  Imagine the string is being pulled straight up until you are standing tall and holding your head in a comfortable position.  When you find yourself slumping, do the string exercise.

-Renee Evenson, Customer Service Training 101

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Topics: Business Skills, Confidence

ProSolutions Blog - Educational tips and learning resources to help you to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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