From someone that spent 19 years as Arnold Palmer's neighbor from October to April each year, his passing hit me hard. Most of us know him as the "King of Golf," which is very true, but, with or without the golf status, there is no denying the impact that he had on the very young, to the very old, and across many industries. His statistics in golf are indisputable, and the respect and admiration he commanded as a human being are nothing short of extraordinary. Pete Jansons wrote an article in the HiringSite blog powered by CareerBuilders called, 5 Small Business Leadership Lessons from Arnold Palmer, and it got my attention. Why? ProSolutions is almost 28 years old, and remains a small business. Any lesson from the "King" is more than worth my time.
I would venture to guess that all of us have a story about someone that made a defining difference in their life. Perhaps it was a teacher, parent, grandparent, coach, or boss. Regardless of who he or she was, take a moment to sit and remember why you thought of them first—what did they do to earn this spot in your life?
Some days/weeks/months are better than others, right? Well, several things happened this week in our ProSolutions world that made serveral of us sing:
Mama said there'll be days like this
There'll be days like this mama said
(Mama said, mama said)
We are blaming it on the full moon, but regardless, there is nothing like some good ole, well put, inspirational words from the "Best of the Best" to get us back on track and inspired about why we love Customer Service so very much. Enjoy and share these 35 customer service quotes provided by Provide Support, LLC, author Olga.
Everyone has good days and not so good days, right? It's when the not so good days start to pile up that we need to remind ourselves that those days can become the greatest teacher with the greatest lesson, unless we get in the way of the lesson. How many times did you learn the lesson the hard way or miss the lesson completely? Yeah, me too. When I start having a slew of not so good days, it really helps me to check my attitude at the door.
"A bad attitude is like a flat tire. If you don't change it, you'll never go anywhere." Unknown