What is good leadership? It starts with leading by example. Don't expect your staff to do something if you're not doing it yourself. Absolutely every single thing you ask or require of your staff you must also be willing to do yourself. This doesn't mean you need to do their jobs, but it does mean you should know how to and you should be willing to pitch in when necessary. It also means you need to abide by all of the same rules, and you must be consistent. Many owners try to justify their bad behavior by telling me, "Yeah, but I am the boss." But all that their employees see is a boss who is lazy and two-faced. You can't exempt yourself just because you're in charge.
-Tabatha Coffey, Own It!