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Get Fired Up: 5 Sales Stats That You Need To Know (& More)

Posted by Katie Scheer

Apr 17, 2018 9:25:00 AM

Truth: Using a structured follow-up system is a guaranteed way to grow your business and revenue.

There’s more- great follow-up processes will give your business a huge advantage over less tenacious competitors. Now here are 5 sales and follow-up stats that will surprise and also fire you up...

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Topics: Communication, Sales and Selling, Growth, Follow-Up

It's All About Customer Service AND Sales

Posted by Katie Scheer

Mar 27, 2018 10:11:00 AM

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Business is acquired through quality customer service and sales, which builds a memorable customer experience. And, this business is kept through having a great product/service that is supported by both of these. How do your skills measure up? How do those of others within your company align with them?

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Topics: Customer Service Skills, Customer Service Skills List, Customer Service, Sales and Selling

Customer Service & Sales: Be Authentic

Posted by Katie Scheer

Dec 12, 2017 9:24:00 AM

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Let's stop faking it. Deliver the customer service that you want to receive, and sell honestly in such a way that you would want to buy from you. Consumers today seek and crave authenticity since there's too much garbage always getting in the way of the truth and what's genuine. No more acting or saying what you think will give you the best end result. Instead, speak the truth and make yourself proud. Yes, this is your Oprah moment, and you too could become rich (if you aren't already).

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Topics: Being Attentive, Customer Service, Communication, Sales and Selling, Honesty and Trust

4 Step SIMPLE Sales Process

Posted by Katie Scheer

Sep 19, 2017 9:26:00 AM

"If we are prepared, we shall not fear." -Quentin L. Cook

So often people tell me that selling is one of the scariest and toughest parts of their jobs. The #1 reason why they feel this way is because they aren't prepared enough.  To be prepared, you have to have thorough knowledge, a winning game plan, and lots of practice.  These things, coupled with actually engaging in several real sales conversations, will diminish these fears greatly.  I do say that if someone in sales does not have at least a slight amount of nervousness, he/she has lost the edge and passion behind gaining a sale, so don't allow yourself to get complacent. 

What tips do we have for being successful in sales?  Check out this most useful infographic as it gives you 4 easy steps for mastering the process:

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Topics: Sales and Selling

ProSolutions Blog - Educational tips and learning resources to help you to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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