'Tis the season of giving, but rather than just giving during this season, shouldn't we "give" to our customers throughout the year? And in business, what exactly should we give? Naturally, especially during the holidays, we rack our brains to come up with an idea for a nice, hopefully meaningful, present to give to our customers. While the thought and gesture put into giving a tangible gift should no doubt be appreciated by our customers, we can escalate our spirit of giving for a far better impact on everyone, including ourselves, by giving more regularly. Now don't be a Grinch- engaging in regular "giving" is not hard. Piqued your interest?  Let me break it down for you...

Giving so much to your customers will reap you and your company many rewards. Not only will your customer relationships and loyalty grow, but you will feel better as an employee and person.  As Ghandi said, "The best way to find yourself is to lose yourself in the service of others." It feels good to serve, so start now by spreading more "joy to the world."

Here's a gift for you- download our FOCUS Concept training card which has simple tips for mastering service and delivery. Happy Holidays!