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ProTip: Happy Memorial Day

Michelle Nitchie | May 31, 2021 9:00:00 AM

Tip(053121)

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Topics: Thanks and Appreciation, Confidence, Respect, Honesty and Trust, Passion, Inspiration

ProTip: Create Light for You and Others

Michelle Nitchie | Jan 20, 2021 9:36:42 AM

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Topics: Thanks and Appreciation, Confidence, Demonstrating Consideration, Generosity

ProTip: Be Present in the Now

Michelle Nitchie | Jul 6, 2020 7:02:42 AM

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Topics: Being Attentive, Thanks and Appreciation, Passion, Inspiration

ProTip: A Few Simple Words

Michelle Nitchie | Mar 10, 2020 9:04:00 AM

ProSolutions - Express Gratitude

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Topics: Memorable Interactions, Thanks and Appreciation, Communication, Demonstrating Consideration

Not the Gift, But the Giving

Michelle Nitchie | Dec 25, 2018 9:04:00 AM

ProSolutions - Happy Holidays 2018

Thank you to everyone for your continued partnership/readership this year; we look forward to a wonderful 2019 ahead!

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Topics: Thanks and Appreciation, Customer Service

Giving Thanks Isn't Just "Thank You"

Katie Scheer | Nov 20, 2018 9:07:00 AM

Thanksgiving 2018It's an obvious and fitting time of year to discuss "giving thanks." It's certainly a time of reflection as we pause and think of all that we are thankful for, both personally and professionally. In business, the #1 thing we should be thankful for is our customers. It should come as no surprise to you that we are thankful for them, but do they feel appreciated? A simple "thank you" to them has become such a habit and ordinary part of our scripts and emails, so do you really think they pause when they hear or read those words and think, "Wow, they really appreciate me and the business I am giving them"? 9.5 times out of 10, the answer is no. 

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Topics: Being Attentive, Thanks and Appreciation, Customer Service, Loyalty

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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