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ProTip: Show Your Customers What's Possible

Michelle Nitchie | Jun 28, 2021 9:00:00 AM


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Topics: Memorable Interactions, Exceeding Expectations, Customer Service, Problem Resolution, Communication, Sales and Selling, Expectations, Qualifying, Gaining Commitment, closing a sale

ProTip: Ask More, Speak Less

Michelle Nitchie | Apr 13, 2020 8:09:23 AM

Tips (041320)

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Topics: Sales and Selling, Discovery and Questioning Skills, Qualifying

Questioning Skills: Learn How To Work Smarter, Not Harder

Jana Love | May 16, 2017 9:04:00 AM



Not all questions are created equal. Learning how and when to utilize different types of questions and questioning techniques will mean the questions do the heavy lifting for you. You need to think: work smarter, not harder. 

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Topics: Communication, Discovery and Questioning Skills, Qualifying

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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