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ProTip: Be Prepared

Michelle Nitchie | Apr 26, 2021 9:15:00 AM


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Topics: Memorable Interactions, Being Attentive, Business Skills, Confidence, Communication, Self Improvement, Follow-Up, Take Responsibility


Betsy Dahlke | Mar 12, 2019 9:04:00 AM

Since the techniques used to close the sale can either make or break the difference between gaining the sale or losing the business, the skills needed to be proactive and successful are invaluable. 

6StepsToClosingTheSale According to the article, 6 Effective Sales Strategies to Close Deals Faster by Adam Heitzman, there are several important aspects of closing the sale effectively. We wholeheartedly agree, so we have taken their 6 strategies and added our own thoughts and tips. There's no doubt that using these strategies during each opportunity will allow the Sales Manager to be successful in their quest to always gain the business.

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Topics: Sales and Selling, Follow-Up

Two-Minute Tune-Up: Answer the Question

Jana Love | Jul 24, 2018 9:04:00 AM

TwoMinuteTuneUp (072418)

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Topics: Memorable Interactions, Being Attentive, Communication, Follow-Up

Get Fired Up: 5 Sales Stats That You Need To Know (& More)

Katie Scheer | Apr 17, 2018 9:25:00 AM

Truth: Using a structured follow-up system is a guaranteed way to grow your business and revenue.

There’s more- great follow-up processes will give your business a huge advantage over less tenacious competitors. Now here are 5 sales and follow-up stats that will surprise and also fire you up...

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Topics: Communication, Sales and Selling, Growth, Follow-Up

10 Targeted Ways To Help Your Customers Fall In Love With Your Business

Jana Love | May 17, 2016 9:04:00 AM

love.jpgHow do you make your customers fall in love with your business? A crucial part of any business is building and nurturing the relationship. However, today an unhappy customer has a very powerful weapon to voice their opinion- it's called social media and the web. This is why it's even more critical to create memorable experiences so that they can fall in love with your business. 

Focusing on creating excellent and memorable experiences for your customers is a business opportunity everyday. Too many businesses today fall short of this, which gives you the perfect opportunity to court and nab new customers. 

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Topics: Customer Feedback, Honesty and Trust, Expectations, Follow-Up

PLEASE: Follow Up and Follow Through

Katie Scheer | Feb 16, 2016 9:35:00 AM

Katie_Frustrated.pngI find it rather crazy that in the last week I have run into a handful of customer service situations that left me so frustrated (see the pic - this is me!).  Each incidence was annoying because either the follow-up or follow-through (or both!) were lacking.  I get it - my standards are ridiculously high since customer service is my expertise, but seriously people - it's not that hard to do it a little bit right! 

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Topics: Customer Service, Follow-Up

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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