Hey, check out what’s “new” with ProSolutions!  Over the course of 2 years (much longer than we thought), we have been working on a re-brand. This is the second re-branding experience that we have taken ourselves through in our “almost” 30-year run. These experiences give you permission, and require you, to explore the “what if’s.” What if we told our story in a different way, what if we brought in fresh new colors into our look, what if we changed our logo, what it we simplified, what if…. 

From someone that spent 19 years as Arnold Palmer's neighbor from October to April each year, his passing hit me hard. Most of us know him as the "King of Golf," which is very true, but, with or without the golf status, there is no denying the impact that he had on the very young, to the very old, and across many industries. His statistics in golf are indisputable, and the respect and admiration he commanded as a human being are nothing short of extraordinary. Pete Jansons wrote an article in the HiringSite blog powered by CareerBuilders called, 5 Small Business Leadership Lessons from Arnold Palmer, and it got my attention. Why? ProSolutions is almost 28 years old, and remains a small business. Any lesson from the "King" is more than worth my time. 

Some days/weeks/months are better than others, right? Well, several things happened this week in our ProSolutions world that made serveral of us sing:

Mama said there'll be days like this
There'll be days like this mama said
(Mama said, mama said)

We are blaming it on the full moon, but regardless, there is nothing like some good ole, well put, inspirational words from the "Best of the Best" to get us back on track and inspired about why we love Customer Service so very much. Enjoy and share these 35 customer service quotes provided by Provide Support, LLC, author Olga.  

We are in the business of taking care of people.  It doesn't matter if you're a doctor, a nurse, or a janitor or if you carry a leadership title, we all must champion and execute on the common goal of coming in every day to make sure we take care of our next patient.

-Dr. David Feinberg, former CEO of the UCLA Hospital System, quoted in Prescription for Excellence