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ProTip: Happy Memorial Day

Michelle Nitchie | May 31, 2021 9:00:00 AM

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Topics: Thanks and Appreciation, Confidence, Respect, Honesty and Trust, Passion, Inspiration

ProTip: The Strength Of The Team

Michelle Nitchie | May 17, 2021 8:45:00 AM

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Topics: Being Attentive, Teamwork, Communication, Job Satisfaction, Honesty and Trust, Passion, Inspiration, Expectations, Generosity

ProTip: Stop The Flashy Sales Pitch

Michelle Nitchie | May 10, 2021 9:15:00 AM

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Topics: Customer Service Skills, Being Attentive, Business Skills, Sales and Selling, Honesty and Trust, Loyalty, Gaining Commitment

ProTip: Follow the Golden Rule

Michelle Nitchie | Jun 17, 2020 7:26:49 AM

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Topics: Being Attentive, Confidence, Demonstrating Consideration, Honesty and Trust, Growth, Generosity

ProTip: Proactively Highlight Your Health & Safety Measures

Michelle Nitchie | Jun 1, 2020 11:24:37 AM

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Topics: Communication, Honesty and Trust

Customer Service & Sales: Be Authentic

Katie Scheer | Dec 12, 2017 9:24:00 AM

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Let's stop faking it. Deliver the customer service that you want to receive, and sell honestly in such a way that you would want to buy from you. Consumers today seek and crave authenticity since there's too much garbage always getting in the way of the truth and what's genuine. No more acting or saying what you think will give you the best end result. Instead, speak the truth and make yourself proud. Yes, this is your Oprah moment, and you too could become rich (if you aren't already).

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Topics: Being Attentive, Customer Service, Communication, Sales and Selling, Honesty and Trust

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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