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ProTip: Show Your Customers What's Possible

Michelle Nitchie | Jun 28, 2021 9:00:00 AM


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Topics: Memorable Interactions, Exceeding Expectations, Customer Service, Problem Resolution, Communication, Sales and Selling, Expectations, Qualifying, Gaining Commitment, closing a sale

ProTip: Stop The Flashy Sales Pitch

Michelle Nitchie | May 10, 2021 9:15:00 AM


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Topics: Customer Service Skills, Being Attentive, Business Skills, Sales and Selling, Honesty and Trust, Loyalty, Gaining Commitment


Jana Love | Oct 23, 2018 9:04:00 AM

StepThree Gaining Committment (102318) 

As we wrap up the third step in the Sales Process Series, your number one goal in sales is to gain commitment from the customer. However, The Sales Board wrote a blog on the research they found stating that, "...salespeople need dramatic improvement in achieving Sales Objectives and Gaining Commitment at each milestone of the sale." Their statistics show that 62% of salespeople fail to ask for commitment. That is a lot of potential sales heading out your door. 

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Topics: Being Attentive, Listening, Gaining Commitment

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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