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HOSPITALITY IN THE NEW AGE

Katie Scheer | Oct 30, 2018 9:06:00 AM

 

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Serving the millennial generation calls for a change of routine, as they now represent the largest generation in the country. Millennials are known to be impatient yet pragmatic idealists, while also being known as authentic and transparent. These traits are what make them different from other generations and very unique customers. 

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Topics: Hospitality Trends, Millennials, Customer Experience

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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