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Topics: Customer Service Skills, Business Skills, Customer Service, Customer Experience, Hospitality Trends, Take Action
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Topics: Customer Service Skills, Being Attentive, Business Skills, Sales and Selling, Honesty and Trust, Loyalty, Gaining Commitment
Businesses aren't successful by chance. Someone, who may be you, has to focus and have the vision for what it takes to thrive in today's economy and to continue to provide exceptional service to a demanding consumer market who has high expectations. Might sound complicated, but let's make it easy and go back to Basics 101. How about you simply embrace and teach our "FOCUS" concept, which is a simple method that truly focuses on successfully serving your customers? It always comes back to paying attention to service and delivery when you want to move your needle of success and increase your sales. Right?
Topics: Customer Service Skills, Customer Service, Training, Customer Experience
Topics: Customer Service Skills, Customer Service, Humor
