Home / About Us / ProLearning Blog

ProLearning Blog

ProTip: Truly Listen to Your Customers

Michelle Nitchie | Jul 1, 2020 7:36:17 AM

Tips (070120)

Read More

Topics: Listening, Communication, Discovery and Questioning Skills

ProTip: Ask More, Speak Less

Michelle Nitchie | Apr 13, 2020 8:09:23 AM

Tips (041320)

Read More

Topics: Sales and Selling, Discovery and Questioning Skills, Qualifying

ProTip: Two Ears, Only One Mouth

Michelle Nitchie | Mar 13, 2018 9:04:00 AM

ProSolutions - Don't Learn from Speaking.png

Read More

Topics: Listening, Discovery and Questioning Skills, Self Improvement

Questioning Skills: Learn How To Work Smarter, Not Harder

Jana Love | May 16, 2017 9:04:00 AM



Not all questions are created equal. Learning how and when to utilize different types of questions and questioning techniques will mean the questions do the heavy lifting for you. You need to think: work smarter, not harder. 

Read More

Topics: Communication, Discovery and Questioning Skills, Qualifying

Qualifying: The Blueprint of the Sale

Jana Love | Oct 27, 2015 10:00:00 AM

Qualifying is the blueprint of the sale and the foundation of the sales process, and yet what we find when sales people qualify is a hurried, non focused attempt. 

The act of qualifying the customer means you will ask questions to determine information about the customer's needs and expectations. 

Read More

Topics: Confidence, Communication, Sales and Selling, Discovery and Questioning Skills

Inbound Sales Calls: Your Cheat Sheet

Katie Scheer | Jul 28, 2015 10:37:00 AM

Hotel_Agent-_sales_cheat_sheetSelling suicide: to take inbound calls from inquiring prospects and to not have a structured plan for how to guide the call.  Never fear because we have a cheat sheet for you which is a very basic guide for you to build upon.  And guess what?  Much of what is on this free resource can work for outbound calls too!  The added structure to your calls will boost your confidence and gain you more qualified leads and most importantly, MORE SALES. You are welcome. 

Read More

Topics: Sales and Selling, Discovery and Questioning Skills

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

Subscribe to Blog Updates

Recent Posts