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What Four Things Impact First Impressions?

Katie Scheer | Sep 18, 2018 9:33:00 AM

First impressions are paramount since they are highly accurate; how you are instantly evaluated can make or break your success. And you have heard before that a first impression is made within 5 seconds, but I believe it’s faster. Why? Personal experience– I get a feeling about something or a situation within 2 seconds (don’t you?). The science- 20 million billion bits of information move around our brains every second, and it calculates sounds, sights, smells, taste, touch, and thoughts in every moment at the same time (from The Phenomenal Experience). This means we need to up our game and make sure that we control the impressions that we are making.

Dale Carnegie- 4 ways evaluated

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Topics: Communication, First Impressions and Greetings

THE SALES PROCESS: Step One THE OPENING

Jana Love | Sep 11, 2018 9:08:00 AM

 

StepOneOpening (091118)

Let's get knee deep into the fundamentals of the Sales Process. This new blog series will take the components of the sales process a little deeper; each component gives structure to the sales process. The sales process, in the basic form, is: The Opening, Advancing the Call, and Gaining their Commitment. So let's get started...

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Topics: Sales and Selling, Communication, Rapport

Two-Minute Tune-Up: Answer the Question

Jana Love | Jul 24, 2018 9:04:00 AM

TwoMinuteTuneUp (072418)

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Topics: Follow-Up, Communication, Being Attentive, Memorable Interactions

Say This, Not That: Respect Your Customer

Jana Love | May 22, 2018 9:06:00 AM

SayThisNotThat (052218)

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Topics: Demonstrating Consideration, Communication, Customer Feedback

Get Fired Up: 5 Sales Stats That You Need To Know (& More)

Katie Scheer | Apr 17, 2018 9:25:00 AM

Truth: Using a structured follow-up system is a guaranteed way to grow your business and revenue.

There’s more- great follow-up processes will give your business a huge advantage over less tenacious competitors. Now here are 5 sales and follow-up stats that will surprise and also fire you up...

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Topics: Communication, Sales and Selling, Growth, Follow-Up

TWO-MINUTE TUNE-UP: FIRST IMPRESSION

Jana Love | Jan 16, 2018 9:07:00 AM

Two-MinuteTune-UP First Impression (011618).png

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Topics: First Impressions and Greetings, Communication, Customer Experience