ProLearning_Blog_Page_Header

Get Fired Up: 5 Sales Stats That You Need To Know (& More)

Posted by Katie Scheer

Apr 17, 2018 9:25:00 AM

Truth: Using a structured follow-up system is a guaranteed way to grow your business and revenue.

There’s more- great follow-up processes will give your business a huge advantage over less tenacious competitors. Now here are 5 sales and follow-up stats that will surprise and also fire you up...

Read More

Topics: Communication, Sales and Selling, Growth, Follow-Up

TWO-MINUTE TUNE-UP: FIRST IMPRESSION

Posted by Jana Love

Jan 16, 2018 9:07:00 AM

Two-MinuteTune-UP First Impression (011618).png

Read More

Topics: Customer Experience, Communication, First Impressions and Greetings

Customer Service & Sales: Be Authentic

Posted by Katie Scheer

Dec 12, 2017 9:24:00 AM

Oprah Quote about authenticity.png
Let's stop faking it. Deliver the customer service that you want to receive, and sell honestly in such a way that you would want to buy from you. Consumers today seek and crave authenticity since there's too much garbage always getting in the way of the truth and what's genuine. No more acting or saying what you think will give you the best end result. Instead, speak the truth and make yourself proud. Yes, this is your Oprah moment, and you too could become rich (if you aren't already).

Read More

Topics: Being Attentive, Customer Service, Communication, Sales and Selling, Honesty and Trust

The 2017 Insight of Kindergarteners: Customer Service

Posted by Jana Love

Dec 5, 2017 3:02:00 PM

This will be our 4th year in a row providing you with some darling holiday enjoyment during this wonderful time of the year. Is there anything sweeter than the innocence of a child's view on how the world runs? Their perspective and beliefs on subjects like customer service are so straightforward and simple. Children's thoughts are pure and non-complicated, and this is where the lesson comes in for the adults. 

So for your entertainment, we asked a group of kindergartners (5 and 6 years old) questions about customer service, and each year, we receive some very insightful answers. Their understanding on what good and bad customer service looks like to them is simple and basic and comes from a place of if it "feels good" or it doesn't. And, at the core of all that we strive for in providing good customer service, isn't that a great jumping off point to focus on? Simplifying the customer experience through these basic, yet insightful understandings are perhaps the real lesson. 

Read More

Topics: Memorable Interactions, Customer Service, Communication

ProSolutions Blog - Educational tips and learning resources to help you to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

Subscribe to Email Updates

Follow Us

Recent Posts

ProSolutions_ArchivedArticles.png