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3 Tips for Risk Taking

Posted by Katie Scheer

Aug 15, 2017 9:28:00 AM

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Today was the first day of school for my kids. It was not an ordinary first day since it was my daughter's first time going to her brother's "big kid" elementary school as a kindergartner. Her confidence, excitement, and no-holding-me-back attitude resonated with me. Shouldn't she have been a little nervous or scared? (I was!) Nope, not at all. So this has given me pause because it is a great reminder to remember to be brave, to take chances, and to try something new. Isn't this the only way we can truly achieve long-term success in our businesses?

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Topics: Goals, Risk Taking

ProTip: Uncover Happiness, Large and Small

Posted by Michelle Nitchie

May 23, 2017 9:04:00 AM

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Topics: Goals, Managing Stress, Job Satisfaction, Self Improvement, Growth

ProTip: Are You Trying Too Many Things at Once?

Posted by Michelle Nitchie

Apr 11, 2017 9:04:00 AM

Many_Initiatives.jpgThe financial and human resources needed to fulfill the mission of any initiative - be it one that pertains to customer experience or to some other area of the organization - are always in short supply.  Even if they aren't, the problems of time and attention still remain.  For example, just because you have the money to do something doesn't mean you have the time or the organizational "bandwidth" to do it.  Attempting to juggle multiple initiatives - even just a few - significantly affects employees throughout the organization.

- Roy Barnes and Bob Kelleher, Customer Experience for Dummies

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Topics: Business Skills, Goals, Time Management, Leadership and Management, Expectations

ProTip: The Tortoise, Not the Hare

Posted by Michelle Nitchie

Feb 28, 2017 9:04:00 AM

 

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Topics: Business Skills, Goals, Growth

ProSolutions Blog - Educational tips and learning resources to help you to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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