ProTip: Uncover Happiness, Large and Small

Posted by Michelle Nitchie

May 23, 2017 9:04:00 AM

 Albert Schweitzer - Success Key.png

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Topics: Goals, Managing Stress, Job Satisfaction, Self Improvement, Growth

ProTip: Building a Fence Can Make You Less Stressed

Posted by Michelle Nitchie

Mar 21, 2017 9:04:00 AM

Clear Boundaries.pngThink about the last three times you became upset about something in your personal life.  It's almost a certainty that at least one of those situations was caused by the fact that your limits were crossed.  You probably didn't articulate those limits in advance.  For example, your neighbor comes over unannounced to chat.  You have only a few minutes to spare, but you fail to tell your visitor.  Out of kindness, you listen while your blood pressure rises as the neighbor talks for an hour.  

-Michael C. Donaldson, Negotiating for Dummies

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Topics: Managing Stress, Communication, Demonstrating Consideration, Difficult Situations, Self Improvement

ProTip: Bad Attitudes Are Contagious, but You Can Be Immune

Posted by Michelle Nitchie

Feb 7, 2017 9:04:00 AM

Angry Cat.jpgAgain, bad attitudes are contagious.  If the people closest to us, including family, friends, and coworkers, have negative attitudes, you may "catch" one as well.

Just remember, you don't have to get upset if someone is trying to make you upset.  You can choose to stay happy and upbeat.  I like to think of this as wearing a bulletproof vest.  People can fire negativity at me all they want.  But if you remember that it is their issue, not yours, it should bounce right off you.

- Tabatha Coffey, Own It!

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Topics: Managing Stress, Self Improvement, Customer Complaints

ProTip: Why Does it Feel Like the Work is Never Done?

Posted by Michelle Nitchie

Jan 17, 2017 9:04:00 AM

Checklist Never Finished.pngIn the old days, work was self-evident. Fields were to be plowed, machines tooled, boxes packed, cows milked, crates moved. You knew what work had to be done--you could see it. It was clear when the work was finished, or not finished. Increasing your productivity was all about making the work process more efficient, or simply working harder or longer.

Now, for many of us, there are no edges to most of our projects. Most people that I know have at least half a dozen things they're trying to achieve or situations they'd like to improve right now, and even if they had the rest of their lives to try, they wouldn't be able to finish them to perfection. You're probably faced with the same dilemma.

- David Allen, Getting Things Done

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Topics: Goals, Managing Stress, Self Improvement, Growth

ProSolutions Blog - Educational tips and learning resources to help you to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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