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THE SALES PROCESS: Step Two ADVANCING THE SALE

Jana Love | Oct 2, 2018 9:07:00 AM

StepTwoAdvancingTheSaleAre you ready to explore the next significant step of building a successful sales conversation? Knowing the steps to take to move the call along professionally will positively enhance sales closure. Remember you can't force a sale, you need to earn the sale. And to do that, some homework prior to the call is required. Let's get started.  

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Topics: Sales and Selling, Feature and Benefit Selling, Customer Experience

ProTip: Just Because It Doesn't Work, Doesn't Mean It's a Failure

Michelle Nitchie | Sep 25, 2018 9:04:00 AM

ProSolutions - Alternative Discoveries

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Topics: Risk Taking, Growth, Innovation, Confidence

What Four Things Impact First Impressions?

Katie Scheer | Sep 18, 2018 9:33:00 AM

First impressions are paramount since they are highly accurate; how you are instantly evaluated can make or break your success. And you have heard before that a first impression is made within 5 seconds, but I believe it’s faster. Why? Personal experience– I get a feeling about something or a situation within 2 seconds (don’t you?). The science- 20 million billion bits of information move around our brains every second, and it calculates sounds, sights, smells, taste, touch, and thoughts in every moment at the same time (from The Phenomenal Experience). This means we need to up our game and make sure that we control the impressions that we are making.

Dale Carnegie- 4 ways evaluated

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Topics: Communication, First Impressions and Greetings

THE SALES PROCESS: Step One THE OPENING

Jana Love | Sep 11, 2018 9:08:00 AM

 

StepOneOpening (091118)

Let's get knee deep into the fundamentals of the Sales Process. This new blog series will take the components of the sales process a little deeper; each component gives structure to the sales process. The sales process, in the basic form, is: The Opening, Advancing the Call, and Gaining their Commitment. So let's get started...

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Topics: Sales and Selling, Communication, Rapport

ProTip: Keep Your Eyes, Ears, and Mind Open

Michelle Nitchie | Aug 28, 2018 9:04:00 AM

ProSolutions - Mind Like an Umbrella

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Topics: Self Improvement, Growth, Innovation, Listening, Being Attentive

5 Customer Service & Sales Steps to Success

Katie Scheer | Aug 21, 2018 9:26:00 AM

Proof is in the putting!You only get out of it what you put into it. So how much effort are you putting into making sure that your customer service and sales practices are top notch? Do you have training and quality assurance measures in place?  If not, you might be losing out on untapped revenue.  Never fear- we have some delicious ideas for your "pudding" so you will know what to do to make sure that you are putting in what it takes to make a difference (difference= more revenue!).  

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Topics: Customer Service Skills, Customer Service, Quality Assurance, Customer Experience, Sales and Selling

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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