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Do More in 2019~ Benefits of Volunteering

Dana Mudd | Jan 15, 2019 9:11:00 AM

Extend a Helping Hand with VolunteeringAt the start of 2018, our President and Vice President of ProSolutions, Jana Love and Katie Scheer, emphatically encouraged our executive team to take two work days out of the year to step away from our desks, emails, computers, and phones in order to volunteer in any manner of our choosing. Our mission was simply to select a cause we are passionate about, take a photo, and report back on our experiences. I looked forward to receiving our internal company newsletter each month so I could see pictures and read about my comrades philanthropy passions and experiences. Because ProSolutions is home-based and our executive team is spread across five states, it was amazing to see the many diverse ways we were able to make an impact in our communities, while serving a variety of different causes: from volunteering with an organization who supports those with Downs Syndrome, to the homeless or hungry, to raising guide dogs and natural disaster relief. There were so many ways our team made an impact over this past year. We have found that this positive impact extends past just those people and organizations that we are helping, which is another reason why Jana and Katie implemented this new volunteering program.

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Topics: Self Improvement, Passion

ProTip: Keep the Train Moving

Michelle Nitchie | Jan 8, 2019 9:04:00 AM

ProSolutions - On the Right Track

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Topics: Self Improvement, Growth, Innovation, Goals

New Year, New Possibilities

Katie Scheer | Jan 1, 2019 9:19:00 AM

New Year 2019

A new year means new beginnings and new opportunities for success. We look forward to being a part of the wonderful possibilities that 2019 holds for you and your business. Happy New Year!

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Topics: Goals

Not the Gift, But the Giving

Michelle Nitchie | Dec 25, 2018 9:04:00 AM

ProSolutions - Happy Holidays 2018

Thank you to everyone for your continued partnership/readership this year; we look forward to a wonderful 2019 ahead!

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Topics: Thanks and Appreciation, Customer Service

THE ART OF LISTENING & COMMUNICATING

Jana Love | Dec 18, 2018 9:08:00 AM

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In the workforce, one of the most important things we need to be constantly working on is bettering our communication. This entails both listening and making sure that you are being correctly heard. A company cannot run without streamlined communication as it’s the foundation of success. Whether you are in a management role, or you are an employee, it is important to hone in on your communication and listening skills.  

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Topics: Communication, Listening, Being Attentive

THE INSIGHT OF KINDERGARTENERS: Customer Service 2018

Jana Love | Dec 11, 2018 9:04:00 AM

From the mouths of babes... For the last 5 years we have provided you with this segment during the holidays, and each year those darling 5 to 6 year old children give us, the Professional Customer Service people, a fun moment of pause. Their insights on the service industry are light, uncomplicated, and usually spot on. So, sit back and enjoy the innocent perspective of what a kindergartener thinks of customer service:

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Topics: Humor, Customer Service, Customer Service Skills

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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