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4 Step SIMPLE Sales Process

Katie Scheer | Sep 19, 2017 9:26:00 AM

"If we are prepared, we shall not fear." -Quentin L. Cook

So often people tell me that selling is one of the scariest and toughest parts of their jobs. The #1 reason why they feel this way is because they aren't prepared enough.  To be prepared, you have to have thorough knowledge, a winning game plan, and lots of practice.  These things, coupled with actually engaging in several real sales conversations, will diminish these fears greatly.  I do say that if someone in sales does not have at least a slight amount of nervousness, he/she has lost the edge and passion behind gaining a sale, so don't allow yourself to get complacent. 

What tips do we have for being successful in sales?  Check out this most useful infographic as it gives you 4 easy steps for mastering the process:

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Topics: Sales and Selling

3 Steps To Positive and Memorable Customer Interactions

Jana Love | Sep 5, 2017 9:09:00 AM

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Topics: Being Attentive, Customer Experience, Expectations

ProTip: Keeping Taking Things Away from Your Customers

Michelle Nitchie | Aug 22, 2017 9:04:00 AM

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Topics: Customer Experience, Innovation, Demonstrating Consideration, Decision Making

3 Tips for Risk Taking

Katie Scheer | Aug 15, 2017 9:28:00 AM

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Today was the first day of school for my kids. It was not an ordinary first day since it was my daughter's first time going to her brother's "big kid" elementary school as a kindergartner. Her confidence, excitement, and no-holding-me-back attitude resonated with me. Shouldn't she have been a little nervous or scared? (I was!) Nope, not at all. So this has given me pause because it is a great reminder to remember to be brave, to take chances, and to try something new. Isn't this the only way we can truly achieve long-term success in our businesses?

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Topics: Goals, Risk Taking

Do This, Not That: Thank The Customer First

Jana Love | Aug 8, 2017 9:03:00 AM

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Topics: Memorable Interactions, Being Attentive, Communication

ProTip: Sticking Your Foot in the Door (Carefully)

Michelle Nitchie | Aug 1, 2017 9:04:00 AM

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"If you accept this price, I'll have a lot more work for you in the future."  Agree to this deal only if the following points are true:

  • You get the commitment to future business in writing. 
  • You know exactly how much future business there will be and exactly how much of it will come your way.  
  • You can afford to do the work or provide the goods at the lower rate.

Michael C. Donaldson, Negotiating for Dummies

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Topics: Business Skills, Negotiation, Decision Making

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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