ProSolutions | Your Hospitality Experts

ProSolutions — Your Hospitality Experts

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ProTip: Focus On Your Customer

Michelle Nitchie | May 17, 2022 9:00:00 AM

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Topics: Memorable Interactions, Exceeding Expectations, Thanks and Appreciation, Customer Service, Customer Experience, Confidence, Expectations

ProTip: Poor Customer Service Costs

Michelle Nitchie | Jul 26, 2021 9:03:00 PM

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Topics: Customer Service Skills, Business Skills, Customer Service, Customer Experience, Hospitality Trends, Take Action

ProTip: Keep Your Customers More Than Satisfied

Michelle Nitchie | Jul 7, 2021 8:45:00 AM

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Topics: Memorable Interactions, Being Attentive, Customer Service, Customer Experience, Loyalty

ProTip: Sell Experiences, Not Products

Michelle Nitchie | Jun 23, 2021 9:08:00 AM

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Topics: Memorable Interactions, Exceeding Expectations, Customer Experience, Sales and Selling, Expectations, Hospitality Trends

ProTip: Be Different

Michelle Nitchie | Aug 3, 2020 8:04:45 AM

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Topics: Customer Experience, Sales and Selling, Loyalty

ProTip: Do This Customer Experience Challenge

Michelle Nitchie | Jun 10, 2020 7:38:00 AM

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Topics: Customer Service, Customer Experience

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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