ProSolutions | Your Hospitality Experts

ProSolutions — Your Hospitality Experts

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ProTip: Show Empathy & Compassion

Michelle Nitchie | Aug 17, 2020 9:13:53 AM

Tips (081720)

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Topics: Business Skills, Communication, Generosity

ProTip: Follow the Golden Rule

Michelle Nitchie | Jun 17, 2020 7:26:49 AM

Tips (061720)

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Topics: Being Attentive, Confidence, Demonstrating Consideration, Honesty and Trust, Growth, Generosity

ProTip: A Simple Gesture

Michelle Nitchie | May 12, 2020 9:15:00 AM

ProSolutions - A Simple Act of Caring

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Topics: Difficult Situations, Loyalty, Generosity

ProTip: Give the Customer a Win

Michelle Nitchie | May 28, 2019 9:04:00 AM

ProSolutions - Customer Hero

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Topics: Memorable Interactions, Customer Service Skills, Respect, Empowerment, Generosity

Do The Right Thing, Even When It's Hard

Cindy Ott | Apr 2, 2019 9:04:00 AM

 

Roosevelt QuoteThis past holiday season, my husband and I decided to take our 2 college-aged daughters and our 2 high-school-aged sons on a family trip in lieu of Christmas presents. After searching online for great holiday destinations, my husband and I decided on Quebec City, Canada. We thought a trip with experiences would have a longer lasting impression on them and would make great family memories. Lovely memories were accomplished along with so much more ~ a lesson from the heart.

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Topics: Exceeding Expectations, Customer Service, Generosity

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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