- Brian Tracy, Eat that Frog
Michelle Nitchie | Dec 19, 2017 9:04:00 AM
Topics: Business Skills, Goals, Time Management, Decision Making, Procrastination
Michelle Nitchie | Nov 28, 2017 9:04:00 AM
The consistent, unproductive preoccupation with all the things we have to do is the single largest consumer of time and energy.
Topics: Business Skills, Goals, Managing Stress
Michelle Nitchie | Nov 7, 2017 9:04:00 AM
All winning teams are goal oriented. Teams like these win consistently because everyone connected with them concentrates on specific objectives. They go about their business with blinders on; nothing will distract them from achieving their aims.
-Alexander Graham Bell
Topics: Business Skills, Goals, Job Satisfaction, Self Improvement
Katie Scheer | Aug 15, 2017 9:28:00 AM
Today was the first day of school for my kids. It was not an ordinary first day since it was my daughter's first time going to her brother's "big kid" elementary school as a kindergartner. Her confidence, excitement, and no-holding-me-back attitude resonated with me. Shouldn't she have been a little nervous or scared? (I was!) Nope, not at all. So this has given me pause because it is a great reminder to remember to be brave, to take chances, and to try something new. Isn't this the only way we can truly achieve long-term success in our businesses?
Topics: Goals, Risk Taking
Michelle Nitchie | May 23, 2017 9:04:00 AM
Topics: Goals, Managing Stress, Job Satisfaction, Self Improvement, Growth
Michelle Nitchie | Apr 11, 2017 9:04:00 AM
The financial and human resources needed to fulfill the mission of any initiative - be it one that pertains to customer experience or to some other area of the organization - are always in short supply. Even if they aren't, the problems of time and attention still remain. For example, just because you have the money to do something doesn't mean you have the time or the organizational "bandwidth" to do it. Attempting to juggle multiple initiatives - even just a few - significantly affects employees throughout the organization.
- Roy Barnes and Bob Kelleher, Customer Experience for Dummies
Topics: Business Skills, Goals, Time Management, Leadership and Management, Expectations