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Katie Scheer

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Get Fired Up: 5 Sales Stats That You Need To Know (& More)

Posted by Katie Scheer

Apr 17, 2018 9:25:00 AM

Truth: Using a structured follow-up system is a guaranteed way to grow your business and revenue.

There’s more- great follow-up processes will give your business a huge advantage over less tenacious competitors. Now here are 5 sales and follow-up stats that will surprise and also fire you up...

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Topics: Communication, Sales and Selling, Growth, Follow-Up

It's All About Customer Service AND Sales

Posted by Katie Scheer

Mar 27, 2018 10:11:00 AM

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Business is acquired through quality customer service and sales, which builds a memorable customer experience. And, this business is kept through having a great product/service that is supported by both of these. How do your skills measure up? How do those of others within your company align with them?

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Topics: Customer Service Skills, Customer Service Skills List, Customer Service, Sales and Selling

Green is the New Black

Posted by Katie Scheer

Mar 6, 2018 9:12:00 AM

Hotels- this one's for you! In 2017, we asked >2,500 hotels what they are doing to "go green." So we have good info for you...

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Learn the Four C's of Successful Selling

Posted by Katie Scheer

Feb 13, 2018 9:37:00 AM

It is a very competitive and fast paced consumer world. For your business to thrive, you must take the time to learn (and know) your product, competition, market trends, economic factors, and current events. Customer relationships have to be built, AND accounts must be qualified.

How can you qualify and build customer relationships?  First, inquiring about the customer’s key needs and objectives are questions that must be asked during the sales process. Then, by understanding the needs of the customer, your sales process and pitch can be custom designed to match his/her key needs.  What's better?  Your customer will know that his/her needs are being met when you take the time to uncover his/her wants.  This will lead to loyalty and ongoing sales, which also results in a strong relationship. 

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Topics: Business Skills, Confidence

ProSolutions Blog - Educational tips and learning resources to help you to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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