First impressions are powerful. So powerful, in fact, that in customer service, they have a direct impact on your bottom-line. This should be an obvious and known fact, but if so, why is it that we still witness so many poor, sloppy, and sometimes embarrassing first impressions from businesses? Don't let your customers be victims of this. We have quick tips and helpful information for you and your team so you all be masters of the first impression (which translates to more business and revenue!).