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Tips on Better Teamwork

Jana Love | Apr 30, 2019 9:06:00 AM

Quote for Blog 0430

Teamwork...At the center of every high-preforming team is a common purpose that drives each member. This is a mission that goes above and beyond each of the individual team members. Each person has to commit and accept the rules that apply to your team, and this requires an extraordinary amount of trust, faith, and belief in one another. To be successful, the team's interests and needs must come first. Each team member's unique individual differences make up the team and make the team stronger. The word "team" is about focus and vision, and it is this collective effort that empowers a team and helps generate synergy ~ which fosters TEAMWORK

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Topics: Teamwork

ProTip: Speed or Distance?

Michelle Nitchie | Aug 7, 2018 9:04:00 AM

ProSolutions - Together Run Far

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Topics: Teamwork, Culture, Growth

ProTip: Being a Guide Takes You Places

Michelle Nitchie | Jun 26, 2018 9:04:00 AM

ProSolutions - Help Up the Mountain

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Topics: Goals, Training, Teamwork, Innovation, Leadership and Management

ProTip: Fixing a Communication Breakdown

Michelle Nitchie | Jul 11, 2017 9:04:00 AM

Failed Communication.pngOne of the most effective approaches is to take full responsibility for the lack of communication.  After all, it may well be that your question was unclear.  Why not give the other person the benefit of the doubt?  You might confess you don't remember whether she gave you the information you needed...or acknowledge that you may not have grasped her explanation.  Unless the person is being evasive, she'll be glad to comply.

- Jo-Ellan Dimitrius, Ph.D., and Wendy Patrick Mazzarella, Reading People

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Topics: Problem Resolution, Teamwork, Communication, Etiquette, Difficult Situations

Say This, Not That ~ It's Your Job

Jana Love | Jan 10, 2017 9:04:00 AM

SayThisNotThat (011017)-1.png

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Topics: Customer Service, Customer Experience, Teamwork

ProTip: What's Vital to Your Work May Not Be What You'd Expect

Michelle Nitchie | Jul 5, 2016 9:00:00 AM

Vital_Behaviors_Coding.pngLet's say you work as a manager in a software development firm where dozens of software engineers write mountains of code every week.  The products are so complex that the overall design is divided among several teams.  After years of your employees bringing in projects late or riddled with bugs, you discover that the key to consistent high-quality performance is getting them to practice two vital behaviors: (1) admit when they have problems, and (2) immediately speak up when they won't meet a deadline.  When your software designers do these two things consistently, products get completed correctly and on time.  When they don't, they don't. 

-Grenny, Patterson, Maxfield, McMillan, and Switzler, Influencer

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Topics: Business Skills, Goals, Teamwork, Analysis, Leadership and Management, Expectations

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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