Home / About Us / ProLearning Blog

ProLearning Blog

Jana Love

Recent Posts

Tips on Better Teamwork

Jana Love | Apr 30, 2019 9:06:00 AM

Quote for Blog 0430

Teamwork...At the center of every high-preforming team is a common purpose that drives each member. This is a mission that goes above and beyond each of the individual team members. Each person has to commit and accept the rules that apply to your team, and this requires an extraordinary amount of trust, faith, and belief in one another. To be successful, the team's interests and needs must come first. Each team member's unique individual differences make up the team and make the team stronger. The word "team" is about focus and vision, and it is this collective effort that empowers a team and helps generate synergy ~ which fosters TEAMWORK

Read More

Topics: Teamwork

Show Up on Social Media

Jana Love | Apr 9, 2019 9:04:00 AM

web-page-2084779_1280The social space is oftentimes an intimidating atmosphere for businesses. Promoting your platform can be challenging especially if you don’t know where to start, and then even more challenging when the algorithm changes. Having a social strategy is the only way to show up online with purpose. Read below for five tips to get your social media jump-started!

Read More


Jana Love | Mar 26, 2019 9:07:00 AM

FinalPersonalizationBlogWe are in the era of personalization. The modern customer today is part of a very large, dispersed, and educated group. They will always, and should always, expect the best value for their dollar. To answer that customer expectation, businesses and brands need to work diligently on providing a personalized experience for their customers. Getting it right in as close to "real time" as possible is what is key. And the only way to do that successfully is by knowing your customers and their wants and needs. Providing relevant and helpful experiences that are tailored to each customer's needs will always inspire loyalty. 

Read More


Jana Love | Feb 26, 2019 9:04:00 AM

ipad-632394_1280Technology has taken customer service to a new level over the years. Apps are where it’s at! They can make guest reservations, checking in to a flight, or learning what the wait time is for your favorite restaurant, just to mention a few, as easy as a few clicks on a phone or tablet. These technology features streamline processes for your guests and for your workers, which are both beneficial if conducted appropriately. 

Taking advantage of technology can propel your business, so here are some helpful tips and tricks when utilizing an app for your guests:

Read More

Topics: Technology


Jana Love | Feb 19, 2019 9:48:00 AM

Blog SayThisNotThat Policies

Read More


Jana Love | Jan 29, 2019 9:09:38 AM

madi pcolasignAs our world moves more and more into the digital space, it's important to keep up to some degree. Knowing your clientele is key to knowing how far into the digital spectrum you need to go. Making your business at least social media friendly will keep you up-to-date with technology.  

Read More

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

Subscribe to Blog Updates

Recent Posts