All winning teams are goal oriented. Teams like these win consistently because everyone connected with them concentrates on specific objectives. They go about their business with blinders on; nothing will distract them from achieving their aims.
-Alexander Graham Bell
Topics: Business Skills, Goals, Job Satisfaction, Self Improvement
Contrary to what many owners think, good staff want to be well trained. They crave learning how to do their jobs better and being stimulated by exciting new ideas.
-Tabatha Coffey, Own It!
Topics: Training, Job Satisfaction, Leadership and Management, Growth
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"If you accept this price, I'll have a lot more work for you in the future." Agree to this deal only if the following points are true:
- Michael C. Donaldson, Negotiating for Dummies |
Topics: Business Skills, Negotiation, Decision Making
One of the most effective approaches is to take full responsibility for the lack of communication. After all, it may well be that your question was unclear. Why not give the other person the benefit of the doubt? You might confess you don't remember whether she gave you the information you needed...or acknowledge that you may not have grasped her explanation. Unless the person is being evasive, she'll be glad to comply.
- Jo-Ellan Dimitrius, Ph.D., and Wendy Patrick Mazzarella, Reading People
Topics: Problem Resolution, Teamwork, Communication, Etiquette, Difficult Situations
