Truth: Using a structured follow-up system is a guaranteed way to grow your business and revenue.

There’s more- great follow-up processes will give your business a huge advantage over less tenacious competitors. Now here are 5 sales and follow-up stats that will surprise and also fire you up...

Where did January go? Are you still focused on your New Year's resolutions? Looking back through the rear view mirror (if you will) is an exercise I find interesting each year. What happened, what didn't, what is inevitably going to continue to happen, what do I want more of, less of, that sort of thing.  Lot's of trend articles will surface about the previous year.  In fact, here was ours last year: 2017 Trending.  This year, as I was reading through some of the top trends, I came across a very interesting article by Simone Puorto, called Five hospitality trends to keep an eye on in 2018. So instead of looking back, we are going to look to the future. 

The start of a new year brings a higher drive to succeed as goals are made and strategies are set, so it's fitting to revisit what it takes to be a winner. Let's win this year by achieving our visions for 2018.

I am competitive and hate to lose- personally, professionally, and athletically.  "Losing" doesn't necessarily mean that I lost; instead, it might mean that I defeated myself because I didn't try hard enough, dwelled too much on mistakes, and more.  When I don't "win," I learn from my mistakes, pick up the pieces, and create the game plan for how to do things different next time.  I have found that this is the only way to be successful.  I literally stumbled upon a terrific article that lists 33 characteristics that separate winners from losers, and understanding these differences is paramount as we all attempt to achieve success in life.  We all want to be WINNERS.  Where do you truly fall?

Contrary to what many owners think, good staff want to be well trained.  They crave learning how to do their jobs better and being stimulated by exciting new ideas.

-Tabatha Coffey, Own It!