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ProTip: Just Keep Pedaling, Just Keep Pedaling...

Michelle Nitchie | Jan 30, 2018 9:04:00 AM

ProSolutions - Keep Moving.png

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Topics: Innovation, Passion, Self Improvement, Growth

ProTip: Head Into the Wind

Michelle Nitchie | Jan 9, 2018 9:04:00 AM

ProSolutions - Kites Rise Highest.png

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Topics: Innovation, Self Improvement, Growth, Risk Taking

ProTip: Go Your Own Way

Michelle Nitchie | Sep 26, 2017 9:04:00 AM

 Make a Way.png

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Topics: Business Skills, Innovation, Decision Making

ProTip: Keeping Taking Things Away from Your Customers

Michelle Nitchie | Aug 22, 2017 9:04:00 AM

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Topics: Customer Experience, Innovation, Demonstrating Consideration, Decision Making

ProTip: For More Creativity, Color Inside the Lines

Michelle Nitchie | Dec 3, 2015 10:00:00 AM

Stained_Glass.jpgCreativity loves constraint.  People often think of it in terms of artistic work—unbridled, unguided effort that leads to beautiful effect.  If you look deeper, however, you’ll find that some of the most inspiring art forms—haikus, sonatas, religious paintings, are fraught with constraints.  They’re beautiful because creativity triumphed over the rules…Creativity, in fact, thrives best when constrained.

-Marissa Mayer

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Topics: Marketing, Innovation, Inspiration

ProTip: You Know What They Say About Assumptions

Michelle Nitchie | Oct 1, 2015 10:00:00 AM

Don't assume anything.  Just because something worked before doesn't mean it's working now.  You can't rely on what once was.  You have to deal with the here and now.

- Tabatha Coffey, Own It!


We all know what everyone says about assumptions (or, at least, I assume we do). And yet we still find ourselves in disbelief when a common procedure suddenly fails on us.  Even worse, we often don't realize it has failed because we are assuming that something that has worked that long will surely follow its own inertia and work forever.  How very wrong we are.

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Topics: Being Attentive, Quality Assurance, Analysis, Innovation

Tips and resources on how to be a master of customer service and sales; to improve yourself personally, as an employee, and as a leader; and much more.

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