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ProTip: A Little Stress is Good

Michelle Nitchie | Jun 11, 2015 10:00:00 AM

AnxietyA little bit of anxiety won't kill you.  You don't always have to be carefree.  Worrying may heighten your awareness of a situation and point out the small problems before they become huge ones.

- Tabatha Coffey, Own It!

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Topics: Managing Stress, Difficult Situations

ProTip: Your Work is a Work in Progress

Michelle Nitchie | Jan 22, 2015 10:00:00 AM

meter-40836_640Consider everything as a work in progress and don't panic if it doesn't work right yet.  Remember Mosher's Law: "If everything worked right, you'd be out of a job."

-Pablo Guevara

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Topics: Business Skills, Goals, Confidence, Managing Stress

ProTip: Be a Pessimist to Lower Stress and Set Yourself Up for Success

Michelle Nitchie | Sep 11, 2014 8:00:00 AM

Glass_of_WaterI like to do this exercise with people starting a new business venture--it's a great way to troubleshoot any future problems.  Basically, you're going to brainstorm potential mistakes you and/or your staff might make in the future.  Be brutally honest:  Where could you possibly screw up?  What could go wrong if all hell broke loose?  Then talk through how you would handle it.  You are proactively avoiding these mistakes by anticipating them ahead of time.  No one likes to imagine the "what-ifs," but it gives you greater piece of mind knowing you have a plan to handle them.

-Tabatha Coffey, Own It!

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Topics: Business Skills, Goals, Confidence, Managing Stress, Leadership and Management

ProTip: Turn Your Mistakes Around with This Stress-Relief Tip

Michelle Nitchie | Jul 31, 2014 8:00:00 AM

Stress_Broken_WallPeople who handle stress well tend to employ what stress experts call an "optimistic explanatory style." They don't beat themselves up when things don't work out in their favor.  So instead of using statements that catastrophize an incident, like "I'm a complete failure," they might say to themselves, "I need to work on my backhand."

-Shape.com, 20 Simple Stress Relief Techniques

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Topics: Business Skills, Managing Stress, Job Satisfaction

ProTip: Don't Let Your Burnout Burn Your Customers

Michelle Nitchie | Jul 10, 2014 8:00:00 AM


Brain_BurnoutFlight attendants in the United States have asked for special federal legislation, called ‘air rage laws,’ to protect them against unruly passengers.  It could be that airlines (both management and cabin crew) need to look at how to make the whole flying experience more friendly, rather than blame their customers of which it is estimated only one in three million engage in air rage.

- Janelle Barlow and Dianna Maul, Emotional Value

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Topics: Business Skills, Managing Stress

The Business Impact of Being Your Best Self

Katie Scheer | Jun 24, 2014 10:00:00 AM

Surely you have heard Oprah talk and write about "being your best self," "living your best life," and "living in the moment."  Once I had my kids, I found that these messages meant so much more because I found myself constantly being swallowed by the chaos of balancing work and family, and I was not appreciating each moment as it was occurring.  Like many working parents, I continue to struggle with my balance and worrying about where I am falling short rather than focusing on what I am excelling at and what I did to the "best" of my ability that day.  Now how do these messages of being our "best self" in our "best life" while being fully present in the moment apply to how you do business and work each day?  I firmly believe that how you show up at work directly reflects who you are and how you live, so Oprah's lessons are extremely important for your professional life and in your business.

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Topics: Business Skills, Confidence, Managing Stress, Honesty and Trust

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